Your seat · Sam’s managerOne-to-one · 16:30

You had to give Sam the feedback.

Managers often put off hard conversations. Kiin lets them practise one, using techniques from motivational interviewing, then hear it from the other side.

16:30 · One-to-one

You told Sam he had missed three deadlines this quarter.

Now the same two minutes from Sam’s seat.

Why it matters

Most managers have never practised the hard conversations.

How it works

Phone for everyone. VR for the few.

Everyone plays short cases on their phone. About one person in ten also goes into VR, inside the other person’s body. You choose who.

VR1 in 10Phone(or desktop)Everyone
01Phone, for everyoneThe scenario from the top of this page, as a short case.
02VR, for the fewInside the other person’s body. About one person in ten, chosen by you.

Both are measured, and the results come to you as one report by team.

Training people want to repeat

Rated in the top percentile by the people who took it.

In our largest study, people behaved differently in a new scenario two weeks after the training. 96% would recommend it to a colleague.

Self-reported+85Net Promoter Score89% promoters
Self-reported96%would recommend it to a colleagueMexico study
Self-reported178%more people said they defended the person targetedTwo weeks later, against their first time
Observed in VR90%of the time spent looking at the people in the sceneMeasured by eye tracking

Three levels of measurement

  • Self-reportedWhat people say afterwards.
  • Observed in VRWhat they do in the scenario, such as where they look.
  • Observed at workChange in your own HR data, usually from six months.

The figures above are from the first two levels.

How the study worked
  1. 01

    They were the bystander, then the victim

    Participants lived a harassment scenario as the bystander, then went back into the same moment inside the victim’s body and watched their own earlier behaviour from her point of view.

  2. 02

    Two weeks passed

    Nothing was measured on the day. Participants returned a fortnight later to a fresh simulation and had the chance to intervene as a bystander.

  3. 03

    Against a control group

    A second group ran the same test having never had the victim perspective, alongside an untrained group. The difference between them is the effect.

  4. 04

    Behaviour was measured

    Where people looked and for how long, hand and body movement, and machine-scored analysis of what they said, analysed with classical and Bayesian statistics.

A global energy services company · three sites, Mexico · Nov–Dec 2023209 VR sessions · 250+ participants · 150 full data sets · 12 business days · 3 sites

What you get

See how managers handle it

A report by group shows who named the problem plainly, who asked open questions and who agreed a next step, before and after. No manager is scored or ranked.

Where to focus, by teamExample
Named the problem plainlyAsked open questionsAgreed a next step
Operations
Sales
Head office
Field teams
Lower risk Medium Higher risk

Shown by team and by situation. No individual is identified.

Deployed at

Kiin was founded by Mel Slater, Mavi Sanchez-Vives and Bernhard Spanlang. Their peer-reviewed research showed that being in a virtual body changes how people behave afterwards.

See what your managers would say.

Thirty minutes with us. Bring the conversation your managers find hardest.

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